Privacy Policy

Last updated: October 30, 2026

John Fraser Restaurants ("JFR," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, make a reservation, place an order, purchase a gift card, join our mailing list, or otherwise interact with us.

Information We Collect

Information you provide to us. This may include your name, email address, phone number, mailing address, reservation details, order history, dietary preferences or allergies you choose to share, event inquiry details, and any messages you send us.

Payment information. Payments for online orders, gift cards, and events are processed by third-party payment processors. We do not store full credit card numbers on our servers.

Information collected automatically. When you visit our website, we and our service providers may collect information such as your IP address, browser type, device information, pages viewed, and referring website, using cookies and similar technologies.

How We Use Your Information

Process reservations, orders, gift card purchases, and event bookings
Respond to your questions, comments, and requests
Send you newsletters, promotions, and updates if you have opted in
Improve our website, menus, and guest experience
Prevent fraud and protect the security of our website and guests
Comply with legal obligations

How We Share Your Information

We do not sell your personal information. We may share information with:

Service providers who help us operate our business, such as website hosting, reservation, online ordering, payment processing, and email marketing platforms
Legal authorities when required by law or to protect our rights, property, or safety, or that of our guests
A successor entity in connection with a merger, acquisition, or sale of all or part of our business

Cookies and Analytics

Our website uses cookies and similar tools to remember your preferences and understand how visitors use the site. You can set your browser to refuse cookies or alert you when cookies are being sent; some parts of the site may not function properly if you do.

Your Choices

Email marketing: You can unsubscribe at any time by clicking the "unsubscribe" link in any of our emails.

Access, correction, or deletion: You may request to access, correct, or delete the personal information we hold about you by contacting us at the email below. Depending on where you live, you may have additional rights under applicable state privacy laws.

Data Security

We use reasonable administrative, technical, and physical measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

Third-Party Links

Our website may contain links to third-party websites, such as reservation or delivery platforms. We are not responsible for the privacy practices of those websites, and we encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Your continued use of our website after changes are posted means you accept the updated policy.